A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. I purchased 4 tickets in the 308 section of the United Center. ET While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Will there be fees for me to pay to sell on these sites? Once youve found your tickets, you can forward your email ticket to us or upload your PDF. Is this usually pretty safe? You can try reaching out to Ticketmaster and see why the tickets are greyed out. I appreciate the non scripted chat support. Hi Susannah,Thank you so much! Follow these simple steps to transfer the money to your selected financial institution. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . Stefan H. was outstanding. Monae helped me by submitting a ticket to expedite shipping. Ticketmaster logo . With Tixel, no one needs to go first and risk being ripped off. 01-12-2022 01:21 PM. Hi SmileyInFrswd,Thank you so much! June 11, 2022 Posted by: grady county, ga zoning map . People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? If your tickets are in your inbox, you will need to forward the original email with tickets to. While its not solved yet, they said to call back tomorrow. You will enter your community username and new password and done! Your response and assistance would be greatly appreciated. Appreciate any other tips or insight. Selling Tickets Selling Basics Why can't I sell my ticket? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? After the switch, you will enter the email address you use to access the community in order to reset your password. Bravo! Thanks. Click "Sell" (which will display if they are resale eligible). And the way it seems like I'm the only person they are helping at one time. Been on hold for over 2 hours with StubHub support. What options do I have. HiTyler,Thanks for the review! Your tickets will only be released to the buyer once we have received the payment. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. Press J to jump to the feed. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? Anyone can write a Trustpilot review. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Check your email account for the original tickets issued, or login to your AXS account. If so, which resale platform is the best? We are dedicated to making the needed changes so in the future you have the best experience. Buying Tickets Buying Basics, Resale, Accessible Seats and more. 03-12-2017 02:13 PM. Besk vr hjlpsida fr mer hjlp och support. How do I sell tickets with AXS? Find out how we combat fake reviews. Glad we could help :), Sierra H fixed my issue in 5 min. We know that fans of live entertainment have been looking for a solution to these issues for a long time. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. Can I sell my ticket? I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. What Are The Exact On-Sale Times For Each Show? Often the artist and the venue puts a delivery delay until a week or two before the show. First, is it better to sell by directly contacting the person? HiG,Thanks for the review! This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. Thanks for the review and enjoy your event! How to see your payment history. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! And after I managed to get to the site, it had repeated errors with payment. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Official tickets and your source for live entertainment. The site owner may have set restrictions that prevent you from accessing the site. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Thank you for your patience and understanding!!! Review and complete the transfer. It shows how much when you list them. ~VP, Contact Center. They are P3, section 322 row 8. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. Yeah, I mean it's kind of hard to feel bad for you. Why should I sell tickets with AXS? She resolved it quickly and fixed it for me! Ok thanks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. HiGeogeek,Thanks for the review! The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. I believe the issue occurred due to me setting up my information correct. What if my friends arrive later than me? It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Log in to or create a StubHub account. Your website glitched causing me to overpay for a ticket. Thanks for the review and enjoy your event! I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. You will then receive an email from Tixel with a unique link to complete your listing. Slow and confusing communication. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Chevron-shaped icon used for navigational cues. We are working hard to provide the best customer experience so your feedback does not go unnoticed. We are changing the way you register and sign-in to the StubHub Community. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Set your selling price and select your preferred payment She made the experience dare-I-say enjoyable! Find the event you have tickets for, and click the "Sell Tickets" link. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? She anticipated the errors that I would make and helped me correct them. No haggling, no ghosting, nothing shady. Companies can ask for reviews via automatic invitations. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. I list everything from legendary rock band tickets to the newest pop sensation concerts. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy. We are working hard to provide the best customer experience so your feedback does not go unnoticed. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Hi Dana,Thank you so much! Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? Hi Roxanne,Thank you so much! You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. Still good to post for sale and they will transfer when they become. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). All customer service interactions should be that fantastic! HiKatherine,Thanks for the review! The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. 1.) Removing direct deposit details. Cookie Notice HiMarie,Thanks for reaching out to us and providing feedback. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. Alex P. is a great addition to our team. I hope to get to use them for everything going forward. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. You are correct. We are dedicated to making the needed changes so in the future you have the best experience. Transfer is used for AXS Mobile ID tickets. However the rest of my AXS experience has been very negative. EASILY SELL YOUR TICKETS Plans can change. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. After the switch, you will enter the email address you use to access the community in order to reset your password. axs sell tickets grayed out. Based on my experience, AXS will also charge you for reselling your tickets. Think again. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. This experience has been atrocious. Thanks. Kaci C is a great addition to our team. The response was fine but "our app is not wifi friendly"? Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. We also ensure all reviews are published without moderation. For more information, please see our Let us know what you were doing when this page came up, plus your IP and request ID This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Ben - Los Angeles, California. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. TONS of tickets are listed as resale but for me, the option is greyed out. Asked for information and helped me find the resolution I needed. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. Reply. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Community Log-In Changes May 1st . If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. She should be commended by your company. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. He kept me informed as to what was going on, AND he solved my issue! AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Here are 8 tips for writing great reviews. Stacy S. is a great addition to our team. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Its really that simple. She was able to find and and help reset my account so I could see them. Request ID: 7a2a988ba9d144b3. I realized I have GA tickets for a show on this Sunday. Your ticket may not be available for AXS Official Resale. After you get the hang of it though, there's nothing to it. It's all a fan needs, all in one app. Create an account to follow your favorite communities and start taking part in conversations. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I want to sell 2 kcon tickets for 8/11. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. How can I recall a transferred ticket? While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Official Tickets and Your Source for Live Entertainment | AXS.com This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. - AXS Help Centre What is Transfer? Can I share screen shots of the tickets with friends? ~VP, Contact Center. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? Sells Music & Sports Tickets. This will. Stefan is a great addition to our team. 2023 Tixel Pty Ltd. ACN 625 710 581. axs sell tickets grayed out May 21, 2021; Hello world! Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. USE TICKETS WITH THE APP By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. Maybe that's the reason why? There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Capture your ticket's QR code or barcode. The person who helped me out was fantastic. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Otherwise, they'll need to create an AXS account to claim the tickets. Vote. Ticketmaster should be able to confirm this for you. and our When available, use the Transfer feature, which will allow you to send event tickets to a friend. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Choose whether you are a season ticket holder or an individual game ticket holder. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Guess we cant resell these tickets on Ticketmaster ? To resell a ticket purchased on AXS, you need to: Find your AXS ticket. In answering this question I'm going to make the following assumptions: 1. Will it be available for these tickets at a later time? But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Press J to jump to the feed. Ok thanks. We are dedicated to making the needed changes so in the future you have the best experience. The view from "up in the nosebleeds". You are posting the ticket for resale via the Tick. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Hope you got throughI was on hold with StubHub for almost 3 hours. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. To get started, youll need to locate this email or file. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for.